FAQ

For a one color print design, minimum order is 12 pieces. Embroidered is 12 pieces (even multicolor) multi color print orders, please call.

Minimum requirements do apply. You will not have to pay the screen charges or digitizing charges again if you re-order the same design within 3 years. Files will be destroyed after 3 years.

New orders require a 50% deposit and the balance on pick up unless other arrangements are made. Checks and cash are welcome, we also accept PayPal. Contract customers can apply for net 30 terms.

For screen printing, the normal turnaround time is one week. For embroidery its one to two weeks. Some weeks are busier than others so its always good to check. Rush orders are available as well, please ask. The clock starts ticking once we receive all relevant info, item details, sizes, qty, ready to use art file or the ok for us to produce.

You can pick up at our facility at 2120 Broadway, Riviera Beach Florida or we can ship out UPS, FedEx or DHL. We also use freight Carriers for large orders.

We work with vector art files for printing. We need to be able to separate your art if it is multi color. Many clip art services do not allow this process. Properly prepared artwork is critical for best quality of your product.
Acceptable file formats:
- All vector art sent in .ai, .eps or .pdf formats.
- High resolution .jpg’s at 300dpi and 100% to size
NOT acceptable Vector Art
Low Res. Image Non-acceptable fle formats:
- All images saved from a website
- Any MS Word File (word, excell, publisher, powerpoint etc...)
- Any file created in Quark

Simple typesetting has a minimum charge of $10 per location. More complex designs will need to be discussed and quoted. Custom art is billed at $40/hour

Camera ready artwork is required, color separated and to size. If artwork requires typesetting, touchups or changes, extra charges may apply.When sending us art fles in a vector form, please follow these guidelines:
• Set your artwork up in spot colors using the Pantone Solid Coated pallette.
• Delete ALL colors from your swatches that aren’t used in the image. Only spot colors should remain.
• If a backgound is necessary to see the artwork, place it on a layer named “background” and use a CMYK color for it.
• If white is necessary, choose a clearly visible color and name it “white” in your swatch
• Make all strokes at least 1pt. Anything under may not print.
• Do not trap / choke any strokes. We have our own methods of doing this and it varies per job.
• Outline all paths.
• Provide all artwork at 100% print size in separate files, one for the front, one for the back. Name the files clearly. Example: BlueDevils_FRONT.ai
• Provide a low-res jpeg comp in separate files, one for the front, one for the back.

For screen printing you will pay a one time screen charge to make your stencil. Each color used in your design, requires its own screen. For embroidery we need to digitize your design – basically a disk containing the program to stitch out your design, again a one time fee. Screens remain property of Dee's T-Shirts Inc. There is no physical screen you can take with you. Cost is for labor involved in creating.